HELP & CONTACT
Help with courses
and your account.
Having trouble signing in, opening a course or finding a record? Start here, or email us without signing in.
Can’t sign in?
Sign in with your email and password, or use Google when available. If you used email codes before, choose Set a password to keep the same account. Look in your inbox and spam folder for verification or reset emails, and use the most recent link.
Return to sign inNeed help with a purchase or lesson?
Tell us the course title or order number, what you were trying to do and what happened. You can include a screenshot after removing personal or patient information.
Open your support requestsAccessibility, privacy or security concern?
Email us the page you’re having trouble with and the help you need. For a security concern, describe what you noticed without including passwords, sign-in codes or anyone else’s records.
Accessibility informationReplies to private support requests appear in your account. Please do not send verification codes or payment-card details.
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