Operations · SELF-PACED COURSE
Quality Improvement in EMS
- EMT
- AEMT
- Paramedic
Use patient-care cases and outcome measures to improve clinical processes; exclude management-only content.

60 minutesMinimum study time
20 lessons6 modules · Self-paced
12 monthsOf course access
Learning recordAfter required completion
COURSE OVERVIEW
Learning That Fits Your Schedule
Work through the lessons, required activities and knowledge checks. Your saved place lets you return between sessions. Complete the final assessment and evaluation to receive a learning completion record.
Online coursework does not replace supervised hands-on competency. Follow your scope of practice, local protocols and medical direction.
LEARNING OBJECTIVES
What You’ll Learn
- Identify a measurable patient-care process gap and define a focused improvement aim.
- Define and calculate a simple clinical quality measure with appropriate denominators and complementary measures.
- Interpret data quality, sampling, time patterns and subgroup or benchmark limitations.
- Propose, test and evaluate an authorized patient-care improvement with safety monitoring and follow-through.
- Develop a written improvement plan that distinguishes observed progress from unsupported claims.
YOUR LEARNING PATH
Inside the Course
01Patient-Care Gaps, Aims and Actual Workflow
02Clear Measures and Accurate Calculations
03Trustworthy Data, Time Patterns and Fair Comparison
04Contributing Factors and Authorized Tests
05Feedback, Sustainment and Oversight
06Progressive Improvement Cases and Integration
CE approval & acceptance
This course currently awards 0 approved CE hours. Check acceptance details.
Course material is being revised. Clinical review is not yet complete.
