Operations · SELF-PACED COURSE
Crew Resource Management (CRM)
- EMR
- EMT
- AEMT
- Paramedic
Use shared mental models and graded assertiveness during clinical team decisions.

60 minutesMinimum study time
20 lessons6 modules · Self-paced
12 monthsOf course access
Learning recordAfter required completion
COURSE OVERVIEW
Learning That Fits Your Schedule
Work through the lessons, required activities and knowledge checks. Your saved place lets you return between sessions. Complete the final assessment and evaluation to receive a learning completion record.
Online coursework does not replace supervised hands-on competency. Follow your scope of practice, local protocols and medical direction.
LEARNING OBJECTIVES
What You’ll Learn
- Identify communication and role failures that prevent a shared clinical plan.
- Use a focused brief, closed-loop instruction and completion report to coordinate care.
- Interpret patient, team and progress changes and apply cross-monitoring and qualified task assistance.
- Use graded assertiveness, responsive leadership, huddles and performance debriefs to adapt team decisions.
- Develop and evaluate a written team response to an evolving patient-care scenario.
YOUR LEARNING PATH
Inside the Course
01Shared Models and Accountable Roles
02Briefs and Reliable Task Communication
03Monitoring, Reasoning and Mutual Assistance
04Graded Assertiveness and Receiving Concerns
05Huddles, Team Changes and Debriefs
06Progressive Team Decisions and Integration
CE approval & acceptance
This course currently awards 0 approved CE hours. Check acceptance details.
Course material is being revised. Clinical review is not yet complete.
